Frequently Asked Questions
Fiesta Bonus Play FAQ
Question: I signed up for the $20 Fiesta Bonus Play and I didn’t receive my bonus play.
Answer: Signing up for the Sunland Park Newsletter is a two-step process. The first step is to register your email address. Once you have registered your email address, look in your mail box for an email from Sunland Park asking you to confirm your email address. You must confirm your email address before you can get your bonus play. After you have confirmed your email address, wait for your bonus play to arrive in your in box. Please note that it can take up to 24 hours before you get your bonus play.
Question: I followed all of the steps above and I still have not received my bonus play.
Answer: Some email systems can take a while to process incoming email, especially services like Gmail, Hotmail and Yahoo mail. Please give it some time to process. Some systems will send the bonus play to your SPAM folder. Have you looked in your JUNK, or SPAM folder for the bonus play?